Questions, answered plainly

Start with the room where daily tasks feel hardest, usually the bathroom. A grab bar by the tub or toilet and a shower seat cover the most common needs. For bending and reaching, a reacher is a small, simple first step.

Measure the clear wall length and note the surface type first. Then find the studs with a stud finder and mark the height where a hand naturally lands. Our grab bar guide walks through each measurement with the common heights to try.

Measure the flat floor inside the tub or tray, wall to wall. Then measure the door or tub opening and the seated height you need. Our shower seat guide explains each measurement and the different seat types.

Returns are for unused items, so installed pieces usually cannot come back. A screw-in bar that has been drilled into a wall counts as used. That is why we ask you to measure first, and to email us any fit question before you fit it.

Many pieces need no tools at all. Suction bars, seats, mats, reachers and most toilet aids are set up by hand. Screw-in grab bars need a drill, the right bit for your wall and suitable anchors or studs.

If you are unsure about drilling into tile or finding studs, yes. A local handyman can usually fit a screw-in grab bar quickly. Show them the instructions in the box and ask them to test the bar firmly once fitted.

No, suction bars need smooth, flat, non-porous tile or glass. They will not hold well on textured tile, grout lines, painted drywall or wallpaper. Check the indicator before every use and refit the bar if the seal has lifted.

No, a towel bar is not built to be held while you move. Fit a grab bar made for the purpose, mounted as its instructions describe. Some grab bars double as towel rails, but never the other way around.

Delivery takes 8 to 16 days to US addresses. Orders ship from our partner warehouses, and you get a tracking link by email once yours is on its way. Shipping is free on orders over $79.

Yes, simply enter their address as the shipping address at checkout. Your confirmation and tracking emails come to you, so you can let them know when to expect the parcel.

SteadyHome is run by 639HZ LLC, based in Sheridan, Wyoming. We choose the products, write the guides and answer every email. Orders are fulfilled by our partner warehouses and delivered in 8 to 16 days.

You can return unused items within 30 days of delivery. Keep the original packaging and email us your order number. We will reply with the return address and the steps to follow, and refund once the item arrives back.

Email us a photo within a few days of delivery. Include your order number and a picture of the box and the item. We will reply with the next steps to put it right.

Email us at hello@steadyhome.com and we will reply by email. Include your order number if you have one, and for fit questions, a photo and a few measurements of the space help us give you a clear answer.